ticketmaster spam

Ticketmaster, aside from being an evil purveyor of “convenience” fees aka “ha ha monopoly” fees, is also proving to be quite the spammer, and demonstrating ably how not to handle e-mail marketing.

I bought tickets a few months ago on ticketmaster, and specifically opted out of any “special offers” they had listed. Nonetheless, they started sending me regular mail, which I specifically unsubscribed from (despite the fact that I never subscribed, which makes them a spammer).

Today I got another message from them. You can find a full copy of the message here. A very odd message. The sender is in the headers is “Concert.News” <concert .News@aeglive-la.com> — not Ticketmaster. The return-path is v-floae_feoipmfd_gnpabb_a@bounce3.rm04.net.

The body of their message repeatedly references URLs at “rm04.net”, whatever that is. A piece of advice repeatedly given to users is to never trust URLs in an e-mail message that don’t reference a domain that matches the sender — i.e. ticketmaster.com. Aside from the fact that this message is spam it also looks essentially like your run of the mill malicious phishing message.

I don’t know what the logic at Ticketmaster is regarding this message — if they think that by sending from this “aeglive-la.com” domain instead they can somehow avoid culpability for it or something. The reality is that I gave Ticketmaster the cwage-ticketmaster@quietlife.net address, at which I now receive spam, either from them or someone else.

Ticketmaster is a spammer.

Tags: Spam

One Response to “ticketmaster spam”

Comments

  1. Comment by MMMikey

    AEG Live (based in LA, with an office here) is the promoter of each of those shows - my guess… well, it’s not a guess… is that they have obtained the list from Ticketmaster in order to market directly to folks who purchased tickets to a concert comparable to one of the shows listed. My assumption is that TM has included you in their opt-out list for their mailings, but hasn’t actually removed your email address from the raw list.

    Not condoning the activity - just trying to fill in the blanks on who the actual players are and why you’re receiving their email.

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